Privacy Policy

Last updated: Nov 5, 2024

Welcome to SMOLLYANCE. Your privacy is important to us. This Privacy Policy explains how we collect, use, and share your personal information when you visit our website and make purchases from our online store.

1. Information We Collect

We may collect the following types of information when you interact with our website:

• Personal Information: This includes your name, email address, shipping address, billing address, and payment details when you make a purchase or register an account.
• Device Information: We automatically collect information about your device, including IP address, browser type, operating system, and browsing behavior.
• Order Information: We collect information about items purchased, order value, and transaction history.
• Cookies: We use cookies and similar tracking technologies to enhance your browsing experience. You can control cookies through your browser settings.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To process and fulfill your orders, including shipping and returns
• To communicate with you regarding your orders, account, and promotional offers
• To improve our website, products, and services based on your feedback and interactions
• To comply with legal obligations and protect against fraudulent activities

3. Sharing Your Information

We do not sell your personal information to third parties. However, we may share your information with:

• Service providers that help us operate our business, such as payment processors, shipping companies, and marketing providers
• Authorities when required by law to comply with legal obligations

4. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

5. Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, please note that no internet transmission is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• The right to access, update, or delete your personal information
• The right to opt out of marketing communications
• The right to restrict or object to certain processing activities
• The right to data portability
• The right to lodge a complaint with a data protection authority

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. Please review their privacy policies separately.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices. The updated version will be posted on this page with the “Last updated” date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us here

Thank you for trusting SMOLLYANCE with your personal information. We are committed to protecting your privacy.