Last updated: Mar 9, 2025
If you are not completely satisfied with your purchase, you may be eligible for a return. Items must be returned within 7 days of the purchase date in their original, unused condition with all tags and packaging intact.
Certain items cannot be returned, including:
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed within [X] business days to your original payment method. Note that the time taken for the funds to appear in your account may vary depending on your bank or card provider.
If you wish to exchange an item for a different size or color, please contact us at here. Exchanges are subject to availability, and any price difference may apply.
You are responsible for paying the return shipping costs unless the item is defective or damaged. We recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee that we will receive your returned item.
If you have any questions about our refund policy, please contact us here
Thank you for shopping with SMOLLYANCE. We appreciate your understanding of our refund policy.