Last updated: April 14, 2025
Thank you for shopping with Smollyance. Below are the details of our shipping and delivery policies to ensure a smooth and satisfactory experience.
We currently ship to the following locations:
All orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Shipping charges for your order will be calculated and displayed at checkout. We may offer:
Once your order has shipped, you will receive a tracking number via email. You can track your package using the link provided in the email.
While we strive to ensure timely deliveries, delays can occur due to high order volumes, holidays, or unforeseen circumstances. If there are significant delays in your order, we will contact you via email or phone.
If your order arrives damaged or is lost in transit, please contact our customer support at [email protected] within 7 days of delivery. We'll work with you to resolve the issue promptly.
If you have any questions or concerns regarding your shipment, feel free to reach out to us:
Email: [email protected]
Message:
Thank you for choosing Smollyance!